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Site Reliability Engineer

Norway, Oslo, OsloEngineering

Job description

Pexip has an engineering-centric culture with an uncompromising focus on software quality; we use CI and test automation, and have a quality assurance ethos that we are immensely proud of! We are looking for talented developers to join our growing engineering team, working on our integrations infrastructure.

Successful candidates will be self-motivated and have a strong desire to make a positive contribution to our core products, while upholding our shared commitment to maintaining high quality through good engineering practices.

Role and Responsibilities:

Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. We ensure that Pexip's services, both internally critical and externally-visible systems, have reliability and uptime appropriate to users' needs and a fast rate of improvement.

Additionally SREs keep a watchful eye on our systems’ capacity and performance. Much of our software development focuses on building infrastructure and eliminating work through automation. The best candidates will have both demonstrated Software Development skills and strong Linux / Systems expertise.

At Pexip we believe that people should do what they are best at and motivated for. There is a good chance that your day-to-day responsibilities will change based on your preferences and motivation.

Job requirements

Minimum qualifications

  • 5+ years combined experience with both software development and system administration/operations.

  • Experience managing applications running on private, public or hybrid cloud platforms.

  • Solid understanding of the Linux operating system.

  • Experience with Docker, Kubernetes, Terraform, Ansible or equivalent technologies.

Preferred qualifications

  • Expertise in designing, analyzing, and troubleshooting large-scale distributed systems.

  • Understanding of standard networking protocols and components.

  • Experience building high-performance highly-available and scalable distributed systems

  • Ability to debug, optimize code, and automate routine tasks.

  • Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.

Key Responsibilities

  • Build great services, including code to increase manageability of the platform and automate everything.

  • Establish and maintain SLIs and SLOs, and the tooling to support it.
  • Participate in a 24x7 on-call duty within the team for critical services and escalation workflows.

  • Monitor, troubleshoot and resolve production grade issues for SaaS platform and applications.

  • Participate in the Incident Management process, including post-mortems Root Cause Analysis (RCA).

  • Participate in the hiring process, helping to ensure we reach the team's hiring goals.

  • Maintain a knowledge base of known issues and solutions.

  • Work with cutting edge technology in the cloud to build and maintain CI/CD pipelines for build, deploy, code coverage. Ability to install, configure, update and troubleshoot cloud Microservices.

  • Collaborate with Engineering teams, influencing and contributing to product design. establishing requirements for manageability and operations, and ensuring it’s implemented.

About Pexip

Pexip is a rapidly growing videoconferencing company, formed from two successful Norwegian start-ups. One company was founded in a boathouse, one in a loft, however both were established by experienced engineers who had a vision for what the right technology could do for the industry and for society. Ten years later, the world is now more ready than ever to adopt innovative communication tools and Pexip has the platform and the experience to be at the forefront of this revolution.

Pexip provides a unique approach to video communication and collaboration, allowing integration between any device via WebRTC in-browser video or mobile apps, as well as previously incompatible technologies such as in-room video conferencing systems, Microsoft Teams and Google Meet services.

We sell Pexip products either as completely self-hosted software, or as a fully managed service, or a combination of both. Our customers are based all around the world, and are from a wide range of industries. Pexip has grown steadily over the past ten years and following our successful IPO in 2020 we are now investing even more in finding the right people to help us help our customers solve today’s very real collaboration problems.

Today we have over 600 people and are growing fast, but Pexip’s culture means the world to us, which is why we are focused on growing our team in the right way: the Pexip Way.

The Pexip Way builds on a strong foundation of shared values. Our goal is to work together as One Team and we empower our employees with the Freedom and Responsibility to decide for themselves how to deliver on that goal. We believe that we all thrive in an environment that is both Professional and Fun and with No Bullshit - where we are honest and direct with ourselves and our customers.

Pexip is an equal opportunity employer and evaluates applicants on merit and regardless of their age, race, ethnicity, gender, religion, national origin, sexual orientation, disability, family situation, or veteran status. We embrace diversity and believe it is integral to making Pexip unique, which is why we are so committed to creating a kind, inclusive environment for all employees.

Pexip has main development centres in Oslo, Norway and Reading, UK, along with a rapidly growing number of offices around the world.